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Creating custom timber furniture involves craftsmanship, creativity, and attention to detail. The process begins with an idea. We chat, sketch, render and wave our arms around until we’re all on the same page!
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Frequently Asked Questions
Creating custom timber furniture involves craftsmanship, creativity, and attention to detail. The process begins with an idea. We chat, sketch, render and wave our arms around until we’re all on the same page! From there, we bring the piece to life.
Delivery fees will be based on your locations. Metropolitan Melbourne is a flat $150. Sydney $350, Brisbane $400. Adelaide $400 and Perth $800. Our deliveriea are all carried out by professional removalists.
Yes, we deliver Australia wide. We use highly skilled and experienced transporters for local and interstate deliveries who have been carefully selected for their professionalism in transporting heavy furniture. Your furniture is carefully wrapped and packed with blankets prior to being packed on the truck to prevent scratches or damage in transit.
No, but please advise us of this when you order so we can appropriately inform the transporters.
Yes, we understand that price is a factor when purchasing custom-made furniture and therefore happily provide free quotes. We encourage people to discuss their budget with us, as more often than not, a more economical option is available by simply substituting timber types.
All our furniture are handcrafted in Melbourne and built for life! We use quality and ethically sourced solid timbers, which are personally selected for you when you place your order. Our pieces are individually made and specific to your needs, this takes time, love and care. We take pride in producing one off pieces and love supporting other local businesses.
Our furniture is custom-made and caters for specific requirements. If you love one of our pieces from the website but it is not within your budget, there may be a more economical option available by simply reducing the dimensions or substituting with an alternative timber type. Please contact us to discuss your specific requirements and budget.
Yes, to proceed with an order a deposit of 40% of the total bill is required. This deposit is refundable, minus 10% for administration and any cost for materials purchased for the job, if the order is cancelled prior to the commencement of production. The remainder of the bill is required to be paid in full 3 – 4 business days before delivery.
es, we provide our customers a secure credit card payment option through E-Way. We take Mastercard and VISA. We also take bank transfer, cash and cheque.
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Creating custom timber furniture involves craftsmanship, creativity, and attention to detail. The process begins with an idea. We chat, sketch, render and wave our arms around until we’re all on the same page! From there, we bring the piece to life.
